Legal

Terms of service

The terms governing CargoAlert subscriptions and tracking services.

Service

CargoAlert provides container, bill of lading, vessel and tanker tracking, demurrage intelligence, and Telegram alerts. Available coverage depends on the relevant carrier, port, and AIS data provider.

Subscriptions and usage

Subscriptions are monthly with no lock-in. Cancellation takes effect at the end of the paid month. Each plan includes a stated container and vessel quota. Usage above that quota may attract overage charges disclosed before they are applied.

Accuracy and liability

Tracking data comes from carriers and AIS providers and is indicative. Delays, gaps, and inaccuracies can occur. CargoAlert is not liable for demurrage, detention, operational decisions, or other commercial losses arising from the use of, or reliance on, tracking data.

Law and jurisdiction

These terms are governed by the laws of India. Courts in Ahmedabad, Gujarat have exclusive jurisdiction over disputes relating to the service.